Shipping & Returns
SHIPPING AND DELIVERY POLICY
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Complimentary Shipping
We offer complimentary shipping on all our (Couture, Ready To Wear and Bridal) pieces
International Delivery
We offer international shipping. Please note, we may be subject to various rules and restrictions in relations to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country
Delivery period depends on the product ordered and level of customization. for more info contact us here.
where you live and will be responsible for any such additional costs or taxes.
Delay In Order Delivery
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Returns Policy
Returns are only considered if the below criteria applies:
Product Defect: email us here. Claim must be submitted upon delivery. Claim will be reviewed, and Product must be verified as defected when returned.
Lost Shipment: A confirmation from the shipping company that the parcel was lost.
Wrong Item
Please note that shipping costs, duties, taxes and fees you paid for the delivery of the purchased products shall not be refunded.